Comments or Suggestions

We welcome your suggestions on ways to improve the services we offer. Please use our Feedback and Complaints Triage if you would like to give us feedback or make a complaint.

Complaints policy

We take complaints very seriously. If you wish to make a complaint, you have the choice to either have your complaint investigated by the practice or by NHS England.

Complaints can be made directly to the practice, FAO the Practice Manager, Michelle Farmer or via NHS England at:

NHS England – Complaints
Customer Contact Centre
PO BOX 16738
Redditch
B97 9PT

Tel: 0300 311 22 33
Email: England.contactus@nhs.net